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Contact

At TsuNagime, every piece is crafted by hand with intention.
These answers cover the questions we receive most often if you don’t see what you’re looking for,
send us a message and we’ll be happy to help.

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Feel free to contact us!

At TsuNagime, every piece of jewelry is created with care and meaning, and we believe the connection with our customers is just as important. Whether you have a question about sizing, materials, or how to care for your jewelry, our team is here to help.

If you are looking for guidance on finding the perfect piece, curious about our upcoming events and pop-ups in Japan, or simply wish to share your thoughts, we truly welcome your message.

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Popular Questions

Here are some of the questions we receive most often. If you don’t see your answer below, feel free to reach out

Yes. Every TsuNagime creation is made by hand, one piece at a time. Most are truly one-of-a-kind, shaped in the moment and impossible to repeat exactly. For some designs, we may be able to craft a similar version if the original is sold out — but not every piece can be recreated. If you find something you love, feel free to reach out through the contact form and we’ll let you know what’s possible.

Yes. We ship worldwide from Japan. Delivery times vary depending on the destination and local customs procedures. Each order is carefully packaged to ensure your jewelry arrives safely.

We partner with select stores across Japan and also host pop-ups. Check [Partners / Events] on the site or follow our social channels for the latest dates.

Yes. We can repair most TsuNagime pieces if they are damaged, and we also offer a gentle repolishing service to restore their shine. Since each piece is unique, the possibilities depend on the design and condition. If you need help, simply send us photos of your jewelry and we’ll let you know what can be done

Use our measurement guides (single finger, double finger, palm rings, and bangles). If you’re unsure, send us your measurements or a photo of your hand following the guide, and we’ll advise.

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Follow Me

Discover the stories behind each creation. See how our jewelry comes to life, styled by real people in real moments. Join us on Instagram for inspiration and connection.

Our Instagram

@tsunagime_accessory